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FAQ's

  • How do I secure a photo booth for my event?
    A deposit of 50% of your service is required to secure your booking with the remaining balance due the day prior to your event taking place. Payment methods: Debit/Credit Cards/Mobile Money. We do not currently accept checks!
  • How much space is needed for your 360 video booth and photo booths?
    360 Video Booth Allow the rotating arm to move freely and keeps guests at a safe distance, it requires at least a 10×10′ area for a 360 video booth to operate smoothly. For larger setups, consider a 12×12′ space. Photobooths We have various size booths that accommodate various client needs. Selfie Stations is best set up for a esthetic, and safety, and requires a minimum space of 5’ x 5’ (Selfie station in a corner). Traditional Photobooths allows for more guest in the frame, and requires 10' x 10' (Most popular due to the option of having a double sided booth at event) Ultimate Corporate Event Booths captures the immersion of the event and requires a minimum space of 20x20 (The Cotton Club in Harlem Experience) Have a special spacing concern? No problem. Give us a call and let's talk about it.
  • What are the 360 video booth and photo booth requirements?
    Our booth requirements include Area necessary for the booth and prop table (booth pending). Two electrical outlets as close as possible to the booth. In regard to power, our booths require a 110V, 15 amps, 3 prong outlet from a reliable power source within 15 feet (along a wall) of the setup area. If you are having an outdoor event Shelter (for Rain or Direct Sun Exposure) if event is outside. Ground must be flat to place 360 platform and photo booth. Regardless which booth you choose to rent, we must know ahead of time, whether or not we will have access to power. Our 360 booth can be wireless, but our team will need to prepare for this setup before the event date. Outdoor setups may not be allowed for sake of potential damage our booths are gravel, loose dirt, sand, or anything other material that does not allow for a stable surface. If you are uncertain of your surface, please contact us before booking.
  • How long does it take for you to set up a booth?
    It depends on the booth type. Pending on booth it can take 1 - 2 hours. That includes setting up both the booth and prop table.
  • How do guest receive their image/video?
    Guest will use the sharing station after exiting the platform / booth to receive the video/image via text message, QR code. The 360 video booth and Selfie Station booth allows Apple users to receive video/image via Airdrop. All delivery can easily be shared to all socials sites.
  • Do you allow 360 video booth or photo booth to be dropped off?
    We do not drop off service any of our booths. One of our trained booth operators must be present during the operation hours of booth service to ensure proper utilization of equipment and safety for you and your event guests.
  • How many people can stand on your booths
    360 video booth Up to 4 adults can utilize the platform safely at the same time. Photobooths The selfie station - upto people. Great for small events Tradition booth - 10 to 15, pending on distance between booth and stand-location. Ultimate Corporate Event Booth - 50 to 75 people pending on distance between booth and stand-location.
  • Do you charge for idle time?
    Idle time is when you request PhotosByPJP.com to set up much sooner than the scheduled operational time of the booth. It is assessed on a case by case bases. NOTE: Idle time is a discounted hourly rate for non-operating time. Example of idle time: The event is schedule 6pm to 10pm which means we would arrive at 4pm to set up. The client wants the booth to be completely set up at 2pm. That is 2 hours of idle time
  • Can I get prints with my photo booth?
    The rental fee of the Traditional photo booth includes digital images. Prints can be delivered using the Traditional photo booth or Ultimate Corporate Event Booth at an additional fee. Each booth produces prints using a high quality commercial dye sublimation printer. 360 video spin booth and Selfie station delivers digital files that are made available to the guest via the sharing station.
  • Do You Have Insurance?
    Yes. Our coverage limit mets or exceeds the requirements for most all event venues, hotels and event sites in our service area.
  • Do You Edit the Photos?
    Absolutely! Every photo you receive is individually hand-edited, ensuring personalized attention rather than bulk processing. Additionally, my expert editing team often picks out a few standout images for extra detailed refinement beyond the standard edits.
  • Do You Offer Different Package Options?
    No we do not have event packages. Our events are assessed hourly.
  • How Are the Photos Delivered?
    Once we complete our Camera-toClient process, images are delivered digitally via an on-line link giving access to your event folder. It is at that time that we encourage you to down load the files from the folder. The folder is accessible for 30 days after which we delete the folder. Camera -to-Cleint process - Culling (separating the quality images from the bad ones) - Post processing (editing the photos e..g.cropping and color adjusting) NOTE: Advanced image editing is not included in stand photo delivery.
  • Do You Charge for Travel?
    Because we service such a large are, most of clients do not occur a travel charge. We base our charge from two locations - our main office in the Dallas area and our satellite office in the New Orleans area. DFW Metroplex We charge for destinations approximately 25 miles outside the Dallas-Fort Worth (DFW) metroplex. These rates are pass-through and vary pending the distance and location of the travel. Louisiana Area Our satellite office in New Orleans receives a reduced travel rates for services rendered in the New Orleans metropolitan (Most requested) as well as parts of the Arcadian, Central Louisiana North Louisiana and Florida Parishes area. Our goal is to make your photography services needs as affordable as possible.
  • Do You Also Provide Videography?
    Yes, we provide limited videography and will provide unedited video following your event. If you need detailed/edited/ large volume videography, we can provide a list of quality videographers.
  • Is There an Overtime Fee?
    No, we do not charge overtime. We have an hourly rate, if the event goes beyond the time initially agreed upon for the event, we charge the additional hourly fee. As a courtesy, we try to notify the client 30 minutes prior to the end of our agreed time (we understand how time can get away from you). You then can decide, if you want to extend the contract using the same hourly rate as you did when you booked (no extras).
  • Do You Offer Retouching Services?
    Included in the Event, Wedding Portrait service we provide limited retouching services. Most retouching is limited to image post processing, in which we crop and do color adjustments to the image. Our more advance retouching services start at $30/hour.
  • What Is the Deposit for Your Services?
    The non-refundable deposit is half (50%) the cost of your event and is required to reserve your event date. Your event is not reserved until the deposit is received. The balance is due the day before the event.
  • Do You Back Up the Images?
    Yes, images are backed up on a secured network system. It may held on the system for a max of 6 months. Clients have access to the images for 30 days after the delivery. We encourage that the client downloads images upon receipt. After 30 days of receipt, access maybe revoked.
  • How Can We Use the Pictures?
    You are able to use the pictures for pubic marketing or private use. We ask if the images are used for public marketing, you give credit to PhotosByPJP.com PhotosByPJP.com retains the copyright for your photos. We update our portfolio often and may use your photographs for advertising purposes. However, if you’re uncomfortable with your images being used in our marketing efforts, we can discuss other options.
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